HairExtensionBuy Reviews

1.5

/5.0

45 customer reviews

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HairExtensionBuy

HairExtensionBuy, known for its hair extensions and accessories, is rated 1.5 out of 5. The rating reflects how women and beauty enthusiasts view their experience with HairExtensionBuy. Reviews of HairExtensionBuy are verified before publication.

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45 Reviews on HairExtensionBuy

by Jeff W.

Jan 22, 2022

DON'T DO IT!

Inconsistent extensions. Thick at the top, extremely wispy at the bottom. They claimed it was because the hair was "pre-layered". Riiight. I asked for a refund for my $90 order and was told I could get $10 back. I asked if that's really the best they could do and they asked me to either accept or they'll stop contacting me. Trust me, don't do it, it must be from China and it definitely Doesn't look like the pictures. The picture is 5 rows of extensions on top of each other.

by Steward997

Dec 08, 2021

It's a scam! I paid for my extentions & never got them. There is no way to contact them. DONT BUY H

Its nothing but a scam! I paid for extentions which I never got. Bogus phone number & email. This place needs to be shut down.

by Fowler509

Aug 23, 2021

Do not buy from this place!

Ordered package aug 12 2021 and paid for shipping 6 to 8 business days. Received order # but nothing at all since I purchased from company. You cant email or call because email is not in service and phone number just rings and never gets answered. This company should be put outta business! Scam and horrible services

by Pauline J.

Jan 31, 2021

Absolutely terrible, scam

Absolutely terrible, I have a lot of experience with hair extensions and these are definitely not 100% human hair, I queried with customer service who said they would forward my question to the factory and get back to me. Fast-forward 10 months, never got a response, unable to get money back, feel completely scammed.

by Graham346

Jan 04, 2021

Thin Extensions in the Wrong Color

I've ordered from this site a couple of times before, and I always have to dye the extensions, because they do not match the color description provided online. Most recently, I ordered brown extensions and the extensions I received are blonde. I had to dye them to match my natural hair color, which unnecessarily damages the extensions.
I just ordered a new pair of extensions a couple weeks ago, and I also noticed how extremely thin the hair is. There is barely enough hair at the top to cover the clips, let alone how much thinner it gets at the bottom.
I will not be ordering from here again. I can get much higher quality extensions with better customer service for only a little higher price elsewhere.

by Beatrice Mitchelle

Oct 16, 2020

broke in a week

I am a stylist and have ordered tape-in,u-tip and clip ins with no issue. ordered a client of mine as well of myself a pair of the halo extensions. Both sets, the wire broke. my clients broke within 5 days, mine just after wearing them only 4 times. very expensive and not good quality. i had the BABE halo extensions for 4 years with no breaks. i wish they still sold them :( wrote them to try to exchange, no reply. tried again and got an automated response. Very dissapointed as I told my client it was always great quality. i cannot fix for her, or return so i feel like as her stylist i failed her.

by Herrera

Oct 15, 2020

This is the slowest company ever!

This is the slowest company ever!! I will NOT order from this company again! They dont send updates on your purchase at all I still am waiting on my items! Ladies order American!!

by Douglas135

Aug 18, 2020

Never received a hair extensions

Never received a hair extensions. I have tried to contact the phone number is disconnected email address does not work no way to contact them. I also have contacted the two shipping companies that they would go through gave them my order number and they said they do not have the package rip off Do not order from them you will never receive your order waste of money

by Flenn302

Jul 20, 2020

Cant get order right!

This is the second time i ordered extensions from these people snd neither time was right i ordered blond they sent me brown i lost $120 just like that!

by Jennie Olson

Apr 20, 2020

Quality

After purchasing I read horrible reviews. I was getting worried about this being a rip off however, the product was the quality of the price. They did take a while to ship my products and overall it was hard to get in contact with them. I did have to threaten to dispute my charges, but they did come in. They actually came in today. i ordered almost a month ago. despite all of the troubles i had to go through, the quality would good. i’m not sure if i would purchase again but i would if it didn’t take so long. They are a bit shiny but one wash can take it away. They are alittle thin so i did have to buy 2 packs.

HairExtensionBuy Q&A

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Q:

Hello would like to know where my confirmation number is, where my hair extension are as well. I paid for rush delivery

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Q:

I need to exchange my I Tips for U Tips and can't get any customer service? Never heard of having the live chat button and I there is no one there

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Q:

hello where is my extensions

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Q:

HI YES, I PURCHASED 1 ORDER OF HUMAN HAIR EXTENSIONS AND I WAS CHARGED 2XS. I HAVENT RECEIVED ANYTHING AND ITS BEEN ALMOST A MONTH?? IT SAID 10 DAYS SHIPPING?? NOW IM READING REVIEWS IM WORRIED!!!!

A:

They are a total scam... and they do not sell human hair. It's synthetic hair advertised ad human.

by Ross S. - December 23, 2018

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I just ordered hair and unfortunately am reading these horrible reviews after my purchase. Did you ever receive your hair? If so, how long and was it real?

by Vera M. - November 08, 2018

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